Return Policy
There are no refunds, but you can return any product within 30 days (with your receipt) for an online credit to use the next time you shop with us. We have over 50 products so if something is not working, we encourage you to try another product.

  • Carefully package your returned products. Be sure to include:

    -Receipt (original or copy) - required

    -Preferred email address

    -Reason for your return (we appreciate feedback)

    Send products to:
    Dermaly Shop Online
    Attn: Returns Department
    3196 East 20th Avenue
    Vancouver, BC, V5M 2V5

    NOTE: When we receive your items, we will email you with instructions and information about how to apply the online credit from your returned products when purchasing new products online.